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Control Room Team Leader

Be part of our highly experienced team, that work 24-hours a day, 365-days a year, providing bespoke monitoring solutions to protect people, their properties and ensure peace of mind for our customers and staff.
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Doyle Security are looking for a Control Room Team Leader to join our team.

We are currently recruiting for a Control Room Team Leader in our busy Control Centre located in Dodworth Barnsley, where our highly experienced team, work 24-hours a day, 365-days a year, providing bespoke monitoring solutions to protect people, their properties and ensure peace of mind for our customers and staff.

Pay Rate £11.00 per hour

Benefits

  • Excellent rates of pay
  • Generous holiday allocation each year
  • Team takeaways
  • On-site parking
  • Company pension scheme
  • Overtime available

Duties:

  • Incident management.
  • Communicating with colleagues and customers via telephone and email and responding to telephone and email queries in a timely manner.
  • Monitoring CCTV/Intruder activity for suspicious behaviour
  • Work with Duty Managers to ensure clear, regular, and ongoing communication with regards to daily operations
  • Scheduling the shifts of Security Officers.
  • Monitoring the employee management system.
  • Collate accurate reports on all events / incidents and provide these to the management team and customers.

Requirements:

  • Frontline SIA License required – no applications will be considered unless you hold a valid SIA Licence. 
  • Have a full 5-year work / education history including addresses and landline contact details
  • Attention to detail
  • The successful applicant will be punctual, reliable and be able to adopt a flexible approach and well presented.
  • Excellent communication skills, both written and verbal
  • Experience of working within the Security Industry is an advantage
  • A professional demeanour with sound judgement and integrity

Desirable:

  • A valid SIA CCTV License.
  • Previous control room experience.
  • Previous administration experience.
  • Full valid UK driving license

Hours Expected to Work:

  • This is shift work and would be required to work: – days, nights, weekends, and Bank Holidays in Christmas & New Year.
  • Shifts are 12 hrs, 6 on 3 off

Prefer to talk to someone

Call one of our team to discuss your individual requirements

01226 298492

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